Moneta ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our non-custodial payment infrastructure platform and related services.
Privacy by Design
As a non-custodial platform, Moneta never has access to your funds or private keys. We collect only the minimum information necessary to provide our services, and we never sell your personal data to third parties.
Information We Collect
Information You Provide
Account Information
When you create an account, we collect:
- • Email address (for account authentication and notifications)
- • Display name or business name (optional)
- • Public wallet addresses you choose to associate with your account
Payment Information
When you create payment links or invoices, we store:
- • Payment amounts and currency preferences
- • Invoice descriptions and metadata you provide
- • Recipient wallet addresses (public blockchain data)
- • Transaction references for your records
Communication Data
If you contact us for support, we collect the content of your messages, your email address, and any attachments you provide to help resolve your inquiry.
Information Collected Automatically
Usage Data
We automatically collect certain information when you use our platform:
- • Browser type and version
- • Device type and operating system
- • IP address (anonymized for analytics)
- • Pages visited and features used
- • Time and date of access
- • Referring website or source
Blockchain Data
We read publicly available blockchain data to verify payment status and provide transaction confirmations. This data is already public on the blockchain and includes transaction hashes, wallet addresses, amounts, and timestamps.
Information We Do NOT Collect
As a non-custodial platform, we explicitly do not collect or have access to:
Private Keys
Your wallet private keys never touch our servers
Seed Phrases
We never ask for or store recovery phrases
Fund Access
We cannot access, move, or freeze your funds
Bank Details
No traditional banking information is required
How We Use Your Information
Service Provision
- • Generate and manage payment links and invoices
- • Monitor blockchain for payment confirmations
- • Send payment notifications and receipts
- • Provide customer support
Platform Improvement
- • Analyze usage patterns to improve features
- • Debug technical issues
- • Develop new functionality based on user needs
- • Ensure platform security and prevent abuse
Communication
- • Send transactional emails (payment confirmations, receipts)
- • Notify you of important platform updates
- • Respond to support inquiries
- • Send marketing communications (only with your consent)
Data Sharing and Disclosure
We Do NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is not a product.
Limited Sharing
We may share information only in these circumstances:
- Service Providers: With trusted vendors who help operate our platform (hosting, analytics, email delivery), bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or government request
- Safety: To protect the rights, safety, or property of Moneta, our users, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
Public Blockchain Data
Transactions on public blockchains are inherently visible. When you make or receive a payment, the transaction details (wallet addresses, amounts, timestamps) are recorded on the public blockchain and accessible to anyone.
Data Security
We implement industry-standard security measures to protect your information:
Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256)
Access Controls
Strict role-based access with audit logging
Infrastructure
Hosted on SOC 2 compliant cloud providers
Monitoring
24/7 security monitoring and incident response
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal data (subject to legal retention requirements)
Portability
Receive your data in a structured, machine-readable format
Objection
Object to certain processing activities, including marketing
Withdrawal
Withdraw consent for processing based on consent
To exercise these rights, contact us through our form. We will respond within 30 days.
International Data Transfers
Moneta operates globally. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:
- • Standard Contractual Clauses (SCCs) approved by the European Commission
- • Data processing agreements with all service providers
- • Compliance with applicable data protection laws in each jurisdiction
Cookies and Tracking
We use minimal cookies and similar technologies:
Essential Cookies
Required for authentication and basic platform functionality. Cannot be disabled.
Analytics Cookies
Help us understand how users interact with our platform. You can opt out via your browser settings or our cookie preferences.
We do not use advertising cookies or sell data to advertisers.
Children's Privacy
Moneta is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will also send an email notification to registered users.
Contact Us
If you have questions about this Privacy Policy or our data practices:
Contact Form: Submit an inquiry
Select "Privacy & Data Request" as the inquiry type for privacy-related questions.